Throughout 2020, City of Parramatta Council sought your feedback twice in relation to Charles Street Square, the first time being on our designs for the proposed upgrades, and then on our assessment of the environmental impacts of these upgrades (the Review of Environmental Factors or REF). Work continues, you can keep up to date on how the project is tracking below.

Council has dedicated significant funding to this critical project and has sought additional support from the NSW Government in order to be able to deliver a high quality, resilient public domain for all to enjoy.

Proudly funded by the NSW Government in association with City of Parramatta Council

The NSW Government has confirmed City of Parramatta will receive two grants for the Charles Street Square project. As part of the Transport Access Program and the NSW Department of Planning, Industry and Environment’s NSW Public Spaces Legacy Program, the partnership with the NSW Government will allow the City of Parramatta to realise its ambitious plans to revitalise Parramatta Quay and transform the Parramatta City River Foreshore.

For more information, contact the Charles Street Square project team by calling the City of Parramatta on 1300 617 058 or email CharlesStSquare@cityofparramatta.nsw.gov.au

UPDATES

July 2021 Update

City of Parramatta is continuing to progress various aspects of our exciting Charles Street Square upgrade. The project team is liaising with government agencies and preparing the technical documentation required for public tender to appoint a construction company.

At this stage, we anticipate hoardings being installed in late 2021 and construction works to start soon after.

We will continue to provide updates and work closely with residents and neighbouring businesses to ensure access is maintained and appropriate wayfinding is incorporated into all our signage to direct members of the public safely.

Please read the July project update in the resources section or click here.

BEFORE and AFTER...

Click and slide the arrows to reveal how Charles Street Square is changing!

Before: After:

Frequently asked questions

Charles Street Square, at Parramatta Quay, is where people who travel to our city along the Parramatta River first arrive. Situated at a unique place where the fresh water of the Parramatta River meets the salt water of Sydney Harbour, it is a place of great cultural significance and an important public place that connects the river and our city.

Upgrading Charles Street Square is an important step in the development of Parramatta Quay, which is part of the long term planned transformation of the Parramatta City River foreshore. Located at the head of the harbour, Parramatta Quay will be the river gateway to Parramatta’s CBD, complementing Circular Quay.

It is anticipated work on Charles Street Square will begin late-2021 and be completed in around 12 months.

Access to local businesses will be retained throughout the construction of Charles Street Square. Pedestrian access to the riverfront will be maintained where possible.

Further consultation with Transdev, operator of the ferries for Transport NSW, will be undertaken as part of detailed construction planning. At this stage, it is anticipated the majority of this work can be completed whilst keeping ferry operations functioning. Closures or impacts will be minimised and if there is a period of impact to ferry operations, a replacement bus service will be provided.

REF CONSULTATION

Review of Environmental Factors (REF) and revised REF

A REF is part of the planning process known as Part 5 under the Environmental Protection & Assessments Act. As part of the REF, the City of Parramatta was required to fully assess the potential environmental impacts of Charles Street Square both during construction and after completion.

The REF was placed on public exhibition in October 2020; it identified a range of environmental safeguards and mitigations to protect archaeology, preserve water quality, ensure flood resilience, maintain local habitat and respond to other potential environmental risks.

The City of Parramatta reviewed feedback on the REF provided by the community and stakeholders including NSW Government agencies and utilities, and has made further refinements to the REF. The Revised REF notes that the recommendations of the Biodiversity Impact Statement will be implemented to protect existing site trees and manage sediment impacts on the adjacent Parramatta River to protect fish habitats.

Project information including the Revised REF can be found in the resources section on this page.

Frequently asked questions

A review of environmental factors (REF) is a document that is prepared to demonstrate due diligence and comply with the requirements of the Environmental Planning & Assessment Act (1979). Typically, it applies to construction activities which do not require consent under the act. Instead, the proponent (in this case, the City of Parramatta) must clearly demonstrate it has identified all environmental impacts of the proposal, along with mitigation measures to minimise those impacts. The REF needs to be appropriate to the nature and scale of the proposal, and often draws on specialist studies to reach a conclusion on the nature and extent of impacts and mitigations.

An independent planner was commissioned to prepare this REF. The planner integrated the advice and findings of all specialist designers and engineers who prepared the design for the upgrade and associated works. This was supplemented by reports commissioned for the project from heritage specialists, archaeologists and ecologists.

The City of Parramatta is committed to implementing the mitigations and safeguards identified in the REF.

Based on responses to the REF, City of Parramatta has:

  • amended the design to include more cycle parking hoops. The design now allows for parking for 24 bikes with three parking hoops installed at the upper square and nine in the Garden Terrance
  • confirmed where access is permitted via a right of easement on an adjacent property; removable bollards will be installed as part of the design to protect the square from general vehicle traffic while facilitating permissible access for property owners.

The City of Parramatta is committed to creating a safe construction site and will install clearly signposted safe detour routes for pedestrians and cyclists when required.

A construction traffic management plan will be implemented to mitigate the impacts of construction traffic movements to and from the site.

The Revised REF is available in the resources section on this page.

Preparations for the Charles Street Square upgrade are continuing with construction scheduled to begin mid-year.

The project team is progressing detailed design, planning and technical approvals, as well as documentation for the tendering of the construction works. The project team is also liaising with relevant utilities to ensure all approvals are secured and that their requirements are incorporated into the site design and construction.

Archaeological testing, conducted in accordance with Heritage NSW requirements, will begin in March 2021. Archaeological teams will work alongside participating Aboriginal representatives and civil contractors to mitigate the risk of harm to any historic and Aboriginal relics discovered as part of the works.

The City of Parramatta will continue to provide project updates on this page.

For further information, please contact the Charles Street Square project team on 1300 617 058 or via email at CharlesStSquare@cityofparramatta.nsw.gov.au

CONCEPT DESIGN CONSULTATION

What did we hear?

Parramatta Quay is the place where people travelling along the Parramatta River arrive at our city. This site, a gathering place for thousands of years, holds a unique place in the story of Parramatta.

Proposed upgrades to Charles Street Square, adjacent to the Ferry Wharf, are part of significant ongoing investment in the revitalisation of Parramatta Quay and transformation of the Parramatta City River Foreshore.

  • يمكن العثور على المزيد من المعلومات في قسم "الموارد" على الجانب الأيمن من هذه الصفحة.
  • ज़्यादा जानकारी के लिए इस पृष्ठ की दाईं तरफ 'संसाधन' भाग देखें।
  • 자세한 정보는 이 페이지 오른편에 있는 ‘자료(Resources)’ 섹션에서 확인하십시오.
  • 更多信息见本页右侧的“资源”部分。
Parramatta City Foreshore Transformation

Anticipated for completion in 2022, the new Charles Street Square will offer an attractive and usable public space that celebrates the place where communities connect. Proposed upgrades are part of significant ongoing investment in the transformation of the Parramatta City River Foreshore. Along with the Escarpment Boardwalk, these projects will create an accessible, green, and vibrant foreshore that is connected to our City.

The Charles Street Square concept design responds to the local environmental conditions including the changing river, the need for easy navigation between city and foreshore, and the rich cultural heritage of the place.

The flood-resilient design creates a wide riverfront walk and three attractive terraces connected by stairs and a series of gently graded ramps. People can easily move from the river foreshore to the city’s edge or explore welcoming spaces designed for enjoying river views, or gathering for special events and public celebrations.

The resources section provides more information on the proposed design and includes artist impressions.

Consultation update

At the City of Parramatta Council meeting held on Monday 11 May 2020, a report on the public exhibition of draft plans to transform Charles Street Square at Parramatta Quay was put forward for consideration. Councillors approved the concept design, including minor amendments in response to community feedback and stakeholder submissions. The amended concept plan is available in the resources section.

Public exhibition of the concept design occurred between 25 February to 16 March 2020 and it is estimated that communications regarding the project reached more than 880,000 people during this period. As a result of our engagement program, eight (8) email submissions and, 115 online survey responses were completed. The community also provided responses via social media and shared their views at our dedicated community drop-in sessions.

For further detail on the feedback received, please click on the image below. You may also like to find out more about our engagement activities and what we heard by reading the Charles Street Square Upgrade Draft Concept Design Public Exhibition Consultation Report which is available in the resources section.

Engagement results

Please click on the button below to find out more.

Next steps

The project team will now progress the project through detailed design, planning and technical approvals, as well as documentation for the tendering of the construction works. Council will be undertaking an environmental impact assessment on the project to satisfy the requirements of Part 5 of the Environmental Planning and Assessment Act. The Review of Environmental Factors will be placed on public exhibition. We will notify you when there is an opportunity to review and provide feedback on this document.


For more information, contact the Charles Street Square project team by calling the City of Parramatta on 1300 617 058 or email CharlesStSquare@cityofparramatta.nsw.gov.au

Frequently asked questions

Charles Street Square, at Parramatta Quay, is where people who travel to our city along the Parramatta River first arrive. Situated at a unique place where the fresh water of the Parramatta River and the salt water from Sydney Harbour mix, it is a place of great cultural significance and an important public place that connects the river and our city.

Upgrading Charles Street Square is an important step in the development of Parramatta Quay, which is part of the long term planned transformation of the Parramatta City River foreshore. Located at the head of the harbour, Parramatta Quay will be the river gateway to Parramatta’s CBD, complementing Circular Quay.

Key features of the Charles Street Square upgrade include improved connections between the city and ferry wharf and flexible spaces for events or everyday activities. The proposed design includes a new shelter for foreshore and ferry users, a wide riverfront walk, public art, a welcoming and attractive street-level plaza and a series of tiered seating terraces. Fully-accessible public amenities including 24/7 toilets are retained in the square.

Yes. A key feature of the design for Charles Street Square is a series of gently graded ramps and stairs that will provide clear, easy-to-navigate, accessible connections between the riverfront and the city for all members of our community.

The existing trees are an important part of Charles Street Square’s character and the majority will be retained. There will also be new native trees, including a Port Jackson Fig, for increased shade and habitat. Charles Street Square will become part of the riverfront parkland.

Regular flooding which occurs along the Parramatta River is a key consideration. The flood-resilient design provides a clear and continuous path for evacuation, minimises flood obstructions, and is easy to maintain. More sensitive infrastructure is located higher up within the site, and structures will be engineered to withstand the strong forces of the flood waters.

As well as maximising tree canopy and ensuring the site is resilient to flooding, the design incorporates new terraced decking of recycled Australian timber to allow more rainwater to drain back into the ground and reduce urban runoff into the river. Stormwater drainage upgrades required during the works will allow us to include some small scale water harvesting to benefit trees and gardens within the square.

Construction of Charles Street Square is currently planned for mid-2021 until mid-2022.

Construction on Parramatta River’s Escarpment Boardwalk is underway on the northern side of Parramatta Quay. Construction is expected to be completed early 2021.

The river-level pedestrian and cyclist connection will deliver a missing link in the Parramatta Valley Cycleway, connecting Parramatta Park to Melrose Park through completely off-road facilities. It will also provide a new set of stairs up to Stewart Street and Macarthur Street to ensure safe and direct access for the public and local school students.

The Parramatta Ferry will be closed for a portion of the construction period. Ferry replacement buses will be running between Parramatta and Rydalmere.

Improvements at Parramatta Quay are occurring in stages:

  • May 2019 - October 2019, Parramatta Wharf upgrade
  • March 2020 - early 2021, Escarpment Boardwalk construction
  • Mid-2021 - mid-2022, Charles Street Square upgrade

Council is also planning to improve the pedestrian bridge at the Charles Street Weir. Further information will be made available later this year.

Access to local businesses will be retained throughout the construction of Charles Street Square. Further consultation with Transdev, operator of the ferries for Transport NSW, will be undertaken as part of detailed construction planning. At this stage, it is anticipated the majority of this work can be completed whilst keeping ferry operations functioning. Closures or impacts will be minimised.

The City of Parramatta is interested in hearing all feedback and is committed to working with the community to ensure that the final design responds to the needs of its users, now and into the future. The project needs to integrate the operational requirements of the Wharf, achieve standards of access, respect the heritage and archaeology of the site and ensure the design is robust and enduring.

As plans develop for Parramatta Quay and the broader Parramatta City River Foreshore transformation, City of Parramatta will be seeking further feedback and ideas from the community to help design these spaces. When you make a submission on Charles Street Square, be sure to provide an email address to ensure you are kept informed of project updates and further opportunities to be involved in Parramatta City River Foreshore projects.

Contact the Charles Street Square project team by calling City of Parramatta on 1300 617 058 or emailing CharlesStSquare@cityofparramatta.nsw.gov.au