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The 2022 Carlingford and Epping Neighbourhood Travel Survey closed at midnight Monday 5 December 2022. Thank you to everyone who participated.

This year we received 352 submissions and of those 264 were valid (some submissions excluded for being outside of the defined study area or respondents being under 18 years old). However, as always, we’ll review all submissions and use your feedback for future planning.

We’re still reviewing your responses and will share more information in the new year, but top-line results from the 2022 Carlingford and Epping Neighbourhood Travel Survey are as follows.

  • With COVID-19 still with us, public transport use continued to decline
  • The proportion of respondents who walked for 10 minutes for exercise has remained largely consistent with 2021 – up 1%.
  • There has been a distinct increase in the number of participants who cycle overall +8%
  • Recognition of tree canopy over footpaths was up by +4%
  • Those of you who thought walking in the area is somewhat easy is up +11%
  • And you thought cycling had become easier too +5%
  • There was a higher awareness of upgrades in the neighbourhood. The ‘new pedestrian crossing and cyclist crossing in Midson Road at Wyralla Avenue’ rated the highest, followed by ‘upgraded traffic signals at Terry Road and Midson Road’. Of the three new upgrades listed this year, the ‘new uphill bike lane in Keeler Street’ achieved the most mentions.


Background

In late 2019, City of Parramatta joined with Western Sydney Local Health District to launch the first of a four-year study into how people moved about their suburb (please see the map of the project area below).

To help guide future work in the area including footpath upgrades, tree planting, and improvement to the pedestrian and cycle network, we wanted to understand how you felt about your neighbourhood and to explore how travel affected your health.


What have previous surveys told us and what have we done to improve the neighbourhood?

Since our first survey in 2019, Council has used the information you’ve shared with us to plan neighbourhood improvements including installing just over 2km of new footpaths, planting 100 trees, creating shared paths and separated cycleways, improving pedestrian access, and upgrading local parks and green spaces.

To find out what we heard from your neighbourhood in 2021, and to learn about some of the upgrades we have delivered in response to what you told us, please read our 2022 newsletter in the resources section. The newsletter is available in English, Korean and Simplified Chinese.

You’ll also find information on our 2020 and 2019 studies.


Our study area

As in previous years, the focus of our project is in Carlingford and Epping - a study area bound by Carlingford Rd, Midson Rd, Marsden Rd, Pennant Hills Rd, Jenkins Rd, Moseley St.

Upgrades and improvement works

Since the 2019 survey, Transport for NSW (TfNSW) has closed the heavy rail line from Carlingford and provided an alternative bus service until the Parramatta Light Rail is up and running (the light rail is expected to be operational in 2024).

City of Parramatta has built more than 2km of new footpaths; installed shared-paths and separated cycleways; installed traffic signals; and improved a number of pedestrian crossings.

Some of the work we’ve done in the study area includes:

Creating cooler more attractive streets

  • more than 100 trees have been planted.

Delivering new footpaths and shared paths

  • installed a new shared path on the eastern side of Marsden Road and through Talinga Park
  • built new footpaths in Dunlop Street and Milton Street in Carlingford and on Barellan Avenue, Wyralla Avenue, Hepburn Avenue, Chelmsford Avenue, Third Avenue at Larry Bolitho Reserve, and Cumberland Street
  • upgraded the path between Barallen Avenue and Pennant Parade and installed new lighting
  • installed a shared path on Bridge Street and a shared path and separated cycleway on Epping Road
  • Ryde Street, between Angus Avenue and Carlingford Road, has been converted to one-way northbound
  • the traffic signals at Terry Road and Midson Road have been upgraded with a new pedestrian crossing and the traffic signals at Essex Street and Epping Road have been upgraded to allow cyclists to ride the southern crossing
  • installed new crossings in Bridge Street Epping
  • raised pedestrian crossings on Essex Street at Pembroke Street and in Pembroke Street
  • installed new pedestrian and cyclist crossings on Midson Road near Wyralla Avenue and Pennant Parade near Willoughby Street
  • improved the crossing of Evans Road at Pennant Hills Road
  • a new uphill bike lane has been installed in Keeler Street on approach to Pennant Hills Road
  • at Epping Road, an upgraded pedestrian and cyclist bridge has been installed on the western approach to Terrys Creek.

Improving traffic controls and pedestrian crossings

  • Ryde Street, between Angus Avenue and Carlingford Road, has been converted to one-way northbound
  • the traffic signals at Terry Road and Midson Road have been upgraded with a new pedestrian crossing and the traffic signals at Essex Street and Epping Road have been upgraded to allow cyclists to ride the southern crossing
  • installed new crossings in Bridge Street Epping
  • raised pedestrian crossings on Essex Street at Pembroke Street and in Pembroke Street
  • installed new pedestrian and cyclist crossings on Midson Road near Wyralla Avenue and Pennant Parade near Willoughby Street
  • improved the crossing of Evans Road at Pennant Hills Road
  • pedestrian crossing upgraded to a raised crossing in Ward Street.

Contact us

To contact the Carlingford and Epping Neighbourhood Travel Survey project team about recent or planned upgrades, please email transportplanning@cityofparramatta.nsw.gov.au or call City of Parramatta Council on 1300 617 058 and ask to speak with the Transport Planning team.

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Frequently asked questions

As expected, the resurgence of Covid-19 in June 2021 meant a lot of residents were working/studying from home, and we saw the use of public transport drop significantly.

  • In 2021, one third (33%) of participants stated that they had changed their usual mode of travel to work/study since the Covid-19 outbreak.
  • The largest proportion of residents who participated in the study were driving alone (42%), followed by those taking a combination of public transport of train (21%), bus (19%) and/or walking (14%).

Physical activity outcomes

  • Overall, there were some improvements.
  • Most participants said walking in their neighbourhood was ‘very/ extremely easy’ (46%) or ‘somewhat easy’ (44%).
  • You told us you’re walking more for exercise, with both how often you walk and for how long increasing. In 2021, participants walked for just under half an hour, five (5) times a week.
  • Cycling to work has remained static, but cycling overall, has increased. The proportion who ‘never cycle’ has decreased from 80% to 69% between 2019 and 2021.
  • Those describing cycling as ‘not at all easy’ has reduced from just under half (46%) in 2019, to a third (35%) in 2021.

Social outcomes:

  • Perceptions of safety when undertaking a variety of activities during the day improved.
  • You’ve noticed your neighbourhood is a little greener.
  • In terms of social connection, residents reported they could see more diversity in the neighbourhood and noticed more children playing on the street.

For more information on the 2021 survey please see the 2022 newsletter in the resources section. The newsletter is available in English, Korean and Simplified Chinese.

We found out more about the way you travel and could see the profound impacts COVID-19 has had on our community. Participants told us 60% usually travel to and from work and/or study by car alone, while 40% catch the train (respondents could select more than one option).

Just over 50% of participants believed walking in their neighbourhood was ‘somewhat easy’.

Overall, you all love your neighbourhood and it seems you are more active than the average NSW resident – good work Carlingford and Epping!

To learn more about the 2020 survey results, see the 2021 Newsletter in English, Korean, Simplified Chinese.

We know a lot more about how you travel around your neighbourhood, what modes of transport you use and what would encourage you to walk and ride around your area. We have already made a few improvements based on what you told us. To read the newsletter, click on the links below or look for it in the resources section to learn more. The newsletter is available in English, Korean and Simplified Chinese.

Epping and Carlingford are currently undergoing rapid change, with a large number of new residents moving in. This is changing how people move in the area and Council would like to better understand the needs of residents. Council is partnering with NSW Health as people’s daily movement and travel habits can influence their feelings of health and wellbeing.

This area has been chosen because it is currently serviced by heavy rail that will shortly be converted to Light Rail, has a Metrobus service, significant State Roads and will have selected improvements made for walking and cycling.

Council does not control the provision of transport or major road in the area, but is a strong advocate for the community. Council is responsible for local roads, footpaths, most cycleways, parks and street trees.

Improvements to streets will vary depending on the location and needs of the neighborhood, subject to funding, consultation with the community and approval by State Government agencies where required. Changes could include:

  • Circulation changes to reduce rat-running (discouraging drivers from using the back streets in neighbourhoods to avoid main roads)
  • Refuge islands and sidewalk ramps
  • Footpaths
  • Bike paths in the road or through parks
  • Tree planting to make areas more attractive.

Council is partnering with NSW Health to survey residents and as part of the requirements of this research, they are not able to report on surveys conducted with those under the age of 18.

Once the 2022 survey closes, community feedback will be reviewed and results will be shared across Council. We will then report back to the community about what we heard.

As this is the fourth and final year of the study, information gathered will be used to shape future projects, evaluate current ones and also advocate to the State Government for further improvements to the neighbourhood. Council will continue to use the data from the study to plan upgrades for the Carlingford and Epping area and also apply learnings to other areas within the Local Government Area.

NSW Health will formalise the four-year study and use the information gathered to advocate for programs that continue to deliver better health outcomes for the area and for Western Sydney.

For more information on the 2022 survey, on project delivery, or to provide feedback, please email transportplanning@cityofparramatta.nsw.gov.au or call City of Parramatta on 1300 617 058 and ask to speak with the Transport Planning team.