Local Centres Review 2020/21

Community Voice Survey – Centres Review 2020/2021

As part of its biennial Centres Review, City of Parramatta Council has undertaken a study on the value of 50 local and neighbourhood centres situated within our Local Government Area (LGA).

Council values ongoing feedback from the community, and invited you to share your views with us through a recent survey to help create a rich picture of how the community views these important places.

What did we learn?

The opportunity to have your say concluded on Monday 8 March 2021. Thank you to everyone who provided feedback during the consultation period. Council has reviewed all the feedback after more than 4,200 responses were received from over 1,300 participants during the consultation period.

Find your local centre and its report card by clicking on the hyperlink below!

How did we engage with the community?

Overall, the opportunity to participate in the Local Centres Review was presented to an estimated 60,455 persons culminating in 4,206 submissions from 1,318 unique participants.

The following platforms were used to promote and encourage feedback from the community during the Local Centres Review:

  • Participate Parramatta project page received4,866 page viewsover the course of the engagement
  • Social media campaign garnered 3,191 engagements and a total reach of 25,578 persons.
  • Platforms included the Participate Parramatta Facebook Page, the City of Parramatta Facebook Page, the City of Parramatta Twitter Page and the City of Parramatta Instagram Page.
  • Electronic direct emails including Participant Parramatta Research Panel announcement, ePulse Newsletter, Community Connective Newsletter and the Parramatta Open Space and Recreation Newsletter resulted in 13,477 unique opens.
  • QR code on the 60 posters installed at local shops locations being reviewed generated 385 scans.

This is a fantastic outcome in terms of responses from the community and Council would like to thank everyone who took the time to participate in this year's local centres review!

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View all Report Cards