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We are not providing a financial incentive for completing this survey. We want to hear from all residents that are interested in helping us to track our performance so that we can improve the services that we provide to our community.
Residents of the City of Parramatta that are aged 18+, have lived in the local government area for at least 6 months, and are not a City of Parramatta Council employee.
Council has engaged Micromex to run this survey on Council’s behalf. Micromex are a leading market research and consulting firm that have over 35 years of experience in Australia.
From Tuesday 3 October, a random group of residents will receive a phone call from Micromex during reasonable day/night time hours to do the survey on the phone. At the same time, the survey will be promoted across the majority of Council’s communications channels, including the October Council rates notice, e-newsletters, Council’s website (a pop-up message and on the homepage carousel), Participate Parramatta website, hubs and libraries (where we will provide postcards/ flyers and show a QR code on the digital screens).
A summary of results will be shared with the community in early 2024.