Community Satisfaction Survey

The Community Satisfaction Survey (or Com Sat for short) is an annual survey where we invite all residents to tell us how satisfied they are with a range of Council services and facilities.

Council is committed to continuously improving our performance and services – we use the results of this annual survey to make improvements where necessary.

The survey was open until Thursday 30 November 2023.

Scroll over each tile below to learn more!

Each year we survey residents to understand how satisfied they are with Council’s performance across 4 key categories.


>  Council is genuine about listening

>  The opportunity to have your say

>  Information on developments near me

>  Information on Council initiatives

>  Information on things to see and do

>  Ease of interactions with Council


>  Cleanliness of streets, parks, creeks etc.

>  Recycling efforts

>  Planting of trees

>  Food inspections

>  Availability of parks, bushland or other green spaces

>  Development application process


>  Sustainable transport options

>  Library services, public spaces and aquatic centres

>  Parramatta Artists's Studios and Riverside Theatres

>  Maintenance of parks, gardens, sporting fields, halls

>  Quality of playground and child-care...


>  Local roads and footpaths

>  Cycleways

>  Carparks and parking

>  Local traffic management

>  Waste collection services

>  Council run events and festivals

>  Provision of lighting in your local area

Frequently asked questions