Rates are a vital source of income for Council which help fund essential services such as waste collection and provide new and upgraded infrastructure such as local roads, trees, signage and community facilities.

All amalgamated councils in NSW are required to review their rate structures by July 2021, to ensure an equitable and consistent approach across the Council area. This process is called 'rates harmonisation'.

​Summary of Changes

At the meeting of Monday 8 March 2021 the council discussed and approved the new rates structure which was exhibited in late 2020 and early 2021.

a) That Council approves the new proposed rates structure, which has been out for community consultation.

b) That Council seeks approval from the Minister for Local Government to increase the minimum ordinary rates for any rating category or subcategory that is above the statutory limit.

c) That the new proposed rates structure is included as part of the 2021/2022 Delivery Program and Operational Plan and Budget.

d) That Council notes that the former CBD Special Rate Levy was levied on business properties contained within the former Parramatta LGA CBD and is proposed to be incorporated across business rates in the City of Parramatta LGA CBD.

e) That Council establishes from 1 July 2021 a new internally restricted reserve (the “CBD Infrastructure Internal Reserve” (“New Reserve”)) for the same purpose as the CBD Infrastructure Special Rate (“CISR”) and that:

i. The New Reserve be increased each year by an amount equal to the CISR levy in 2020/21, adjusted by the IPART rate-peg for the relevant year and funded from general reserves;

ii. consistent with the current CISR levy, the purpose of the New Reserve will be to provide resources for the improvements to CBD infrastructure that will attract additional business to the Parramatta CBD area, including street paving, security, street furniture, street lighting, and a CBD river foreshore enhancement;

iii. all projects to be funded from the New Reserve be approved by the Council as part of the annual budget process.

f) Further, that a report comes back to the Council on the establishment of an Open Space and Embellishment Internal Reserve.

On 6 May 2021, the Minister for Local Government approved that Council may make and levy the following minimum rates:

  • Residential rates - minimum of $707.50
  • Business Ordinary rates - minimum of $500
  • Business CBD rates - minimum of $725
  • Business Industrial rates - minimum of $725

The amount paid in rates and the proposed changes will vary from property to property based on land values and other factors.


Until recently, the City of Parramatta had five different rating structures as a result of the Council amalgamations, which has led to inconsistencies in how rates are calculated. The aim of harmonisation process has not been to increase income from rates but to provide a fair and consistent method of rate calculation across the whole council area.

Council commissioned an independent assessment of the five rating structures and has selected the ad-valorem based method of rate calculation as the preferred option (please note the minimum rate does not include the 2% Independent Pricing and Regulatory Tribunal (IPART) increase).

Public Exhibition

The proposed rates structure which uses the ad-valorem based method of rate calculation was on public exhibition from 18 November 2020 to 8 January 2021. During this time, Council received 287 individual written submissions and 452 calls.

For more information about how rates are calculated and the changes please also read the Summary Brochure in the RESOURES section of this page.

If you have any questions about your rates please contact the team via email rates@cityofparramatta.nsw.gov.au or call Council and ask for a Rates officer via 1300 617 058.

Council is committed to making sure everyone can access the information they need. If you would you like information in another language or format, please call 1300 617 058 or email rates@cityofparramatta.nsw.gov.au

If you would like to speak to someone over the phone in another language, call TIS National on 131 450 for a free interpreting service. Let them know you want to speak to City of Parramatta Council and your chosen language and they will connect you.


市议会致力于确保每个人都能获得所需要的信息。如果您需要以其它语言或格式获取信息,请致电 1300 617 058 或发送电邮至 participate@cityofparramatta.nsw.gov.au

如果您希望以其它语言进行电话交谈,请致电 131 450 联系 TIS 全国服务中心获取免费传译服务。告诉他们您想与 Parramatta 市议会通话和您选用的语言,他们就会为您接通。

यहाँ क्लिक करें

काउंसिल यह सुनिश्चित करने के लिए प्रतिबद्ध है कि सभी लोगों को अपनी ज़रूरत की जानकारी सुलभ हो। अगर आप किसी अन्य भाषा या फॉर्मेट में जानकारी चाहते/चाहती हैं, तो कृपया 1300 617 058 पर कॉल करें या participate@cityofparramatta.nsw.gov.au पर ईमेल भेजें

अगर आप फ़ोन पर किसी अन्य भाषा में बात करना चाहते/चाहती हैं, तो निःशुल्क दुभाषिया सेवा के लिए 131 450 पर TIS National को कॉल करें। उन्हें बताएं कि आप सिटी ऑफ़ पैरामाटा काउंसिल से अपनी चुनी हुई भाषा में बात करना चाहते/चाहती हैं और वे आपको कनेक्ट करेंगे।

여기를 클릭하세요

카운슬은 모든 사람이 필요한 정보를 이용할 수 있도록 최선을 다해 지원합니다. 다른 언어나 형식으로 된 정보를 원하시면‚ 전화 1300 617 058번 또는 이메일 participate@cityofparramatta.nsw.gov.au로 연락하십시오.

다른 언어로 전화 문의를 원하시면, 통번역 서비스(TIS National) 전화 131 450번으로 연락해 무료 통역을 이용하십시오. 파라마타 시 카운슬과 통화를 원한다고 말하고 해당 언어를 선택하시면 연결됩니다.

انقر هنا

يلتزم المجلس بالتأكد من إمكانية وصول الجميع إلى المعلومات التي

يحتاجونها. إذا كنت ترغب في الحصول على معلومات بلغة أخرى أو نسق

آخر، يُرجى الاتصال على الرقم 1300617058 أو إرسال رسالة إلى

البريد الإلكتروني


إذا كنت ترغب في التحدث إلى أحد الموظفين عبر الهاتف بلغة أخرى،

TIS National اتصل بـ

على الرقم


للحصول على خدمة ترجمة

مجانية. اخبرهم بأنك تريد التحدث إلى مجلس مدينة باراماتا وحدِّد لهم لغتك

المختارة وسوف يصلونك بالمجلس هاتفياً

Frequently Asked Questions

Council rates are a property tax and are a vital source of Council revenue.

Rates are used to provide essential infrastructure and services. This includes footpaths, resealing roads, and stormwater drainage as well as community facilities (parks, gardens, libraries, and pools).

Rates ‘ harmonisation’ refers to the process of reviewing how rates are calculated and under the current structure and moving to a single system that uses the same method to calculate rates.

All amalgamated councils in NSW are required to review their rate structures by July 2021, in order to create a single, fair rating structure across the entire Council area.

During the merger process, the State Government imposed a freeze which meant that amalgamated councils could not change the way rates were calculated. This means we have been maintaining five different rates structures from the councils that were amalgamated into the City of Parramatta (Auburn, Holroyd, Hills, and Hornsby) and as a result, the way rates are calculated varies.

No. Rates harmonisation is about the distribution of rates across the rating categories.

Properties are assigned a category and in some cases a sub-category for rating purposes and these are shown on your Rates Notice.

Rates are calculated on the land value of a property, which is determined by the NSW Valuer General who issues a Notice of Valuation every 3 years.

This is multiplied by an ‘adopted-rate-in- dollar’ which is determined by Council by taking the total amount of money to be raised in general rates and dividing it by the total value of all rateable properties.

The 2021/22 Adopted Rates in the dollar and minimums:


Rates in the Dollar

Minimum Rates
















Note: The average rate changes quoted in the exhibition summary brochure were based on figures at a particular point in time for the independent review.

The Council has categorised all rateable properties in accordance with s514 of the LG Act 1993 to be within one of the following rating categories.

  • Residential
  • Business

Business subcategories

  • business CBD,
  • business CBD #2
  • Industrial

If you don’t agree with the Council’s categorisation of your property, you can contact us to request a review.

The NSW Valuer General is the statutory independent valuing authority in NSW. The the valuation process is something the Council cannot influence.

Information about the NSW Valuer General’s valuation process and how to request a review is issued with the valuation notices.

Phone: 1800 110 038

Website: www.valuergeneral.nsw.gov.au

Email: valuationenquiry@property.nsw.gov.au

Council’s existing Rates Hardship Policy will be available to assist ratepayers who are eligible for assistance.

Ratepayers can also apply to pay their rates using an instalment plan instead of paying them as a lump sum.