As Electric Vehicles (EVs) become more popular, City of Parramatta has developed guidelines to help facilitate the future network of EV charging infrastructures on Council land. The guidelines will ensure that providers are aware of Council’s requirements and expectations when EV charging infrastructure is proposed within the Parramatta LGA.


Electric vehicles (EV) require charging infrastructure, and the installation of this infrastructure, like petrol stations, has certain requirements and rules that need to be followed.

The City of Parramatta has drafted the “Guidelines for Electric Vehicle Charging Infrastructure on Council Land” to provide guidance on the provision, installation, management, maintenance, and removal of EV charging infrastructure on Council land in the City of Parramatta Local Government Area (LGA).

Project update

Council sought feedback from the community on the Draft Guidelines for Electric Vehicle Charging Infrastructure on Council Land from Monday 6 December 2021 to Monday 31 January 2022.

Thank you to everyone who provided feedback to Council. The Traffic and Transport Team is now reviewing all feedback and will keep you updated on the next steps.

Image gallery

Images of a recently installed EV charging station at the Parramatta Station (Wentworth Street) carpark.

Support

If you need assistance, or you would you like information supplied in another language or format, please contact Council's Traffic and Transport Team on 1300 617 058 or via traffic@cityofparramatta.nsw.gov.au

If you would like to speak to someone over the phone in another language, please call TIS National on 131 450 for a free interpreting service. Let them know that you want to speak to City of Parramatta Council and your chosen language and they will connect you.

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市议会致力于确保每个人都能获得所需要的信息。如果您需要以其它语言或格式获取信息,请致电 1300 617 058 或发送电邮至 participate@cityofparramatta.nsw.gov.au

如果您希望以其它语言进行电话交谈,请致电 131 450 联系 TIS 全国服务中心获取免费传译服务。告诉他们您想与 Parramatta 市议会通话和您选用的语言,他们就会为您接通。

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काउंसिल यह सुनिश्चित करने के लिए प्रतिबद्ध है कि सभी लोगों को अपनी ज़रूरत की जानकारी सुलभ हो। अगर आप किसी अन्य भाषा या फॉर्मेट में जानकारी चाहते/चाहती हैं, तो कृपया 1300 617 058 पर कॉल करें या participate@cityofparramatta.nsw.gov.au पर ईमेल भेजें

अगर आप फ़ोन पर किसी अन्य भाषा में बात करना चाहते/चाहती हैं, तो निःशुल्क दुभाषिया सेवा के लिए 131 450 पर TIS National को कॉल करें। उन्हें बताएं कि आप सिटी ऑफ़ पैरामाटा काउंसिल से अपनी चुनी हुई भाषा में बात करना चाहते/चाहती हैं और वे आपको कनेक्ट करेंगे।

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카운슬은 모든 사람이 필요한 정보를 이용할 수 있도록 최선을 다해 지원합니다. 다른 언어나 형식으로 된 정보를 원하시면‚ 전화 1300 617 058번 또는 이메일 participate@cityofparramatta.nsw.gov.au로 연락하십시오.

다른 언어로 전화 문의를 원하시면, 통번역 서비스(TIS National) 전화 131 450번으로 연락해 무료 통역을 이용하십시오. 파라마타 시 카운슬과 통화를 원한다고 말하고 해당 언어를 선택하시면 연결됩니다.

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Frequently asked questions

EV = Electric Vehicle

EV = Electric Vehicle

An EV charger is the hardware that delivers energy from an electricity source to charge an EV battery.

The charger in the car converts power entering the car from AC to DC.

Faster EV chargers that use DC power do not require an internal charger as the power is directly fed into the battery without requiring conversion.

Council will ensure that universal chargers are installed to allow all EV cars including Tesla to charge.

The Guidelines also require the charging cable to have the capacity to reach all points of the parking space to cater for EV’s that have varying charging point locations.

The time it takes to charge your car will depend on the charging levels of the EV charger. There are 3 main types of chargers:

  • Level 1: These are single-phase AC chargers typically used in homes and use standard Australian power outlets. The charging rate is around 10 to 20km per hour plugged in.
  • Level 2: These are the most common AC chargers used in home and public charging. They allow for a wide range of charging speeds. A 7KW single phase has a charging rate of 40km per hour while a 22KW 3-phase has a charging rate of 120km hour.
  • Level 3: These are super-fast DC chargers. The power levels can range from 25kW to 350kW. They are typically used in commercial premises and roadside locations to provide for faster re-charging. They require a substantial amount of power to run. It can fully recharge some electric vehicles in 10 to 15 minutes.

For more information on this, please visit Electric Vehicle Council website.

Note that the Guidelines have preference for EV charging infrastructures that have a minimum input power capacity of 25kW, however this will depend on the provider and available electricity supply.

For EV chargers provided by individual providers, it will depend on each provider as they will determine the charging rates.

For EV chargers provided by Council, charging will be free at this stage. Should this change in the future, Council will ensure that the charging rates are in line with the market rate at the time.

For EV chargers installed by individual providers, each provider will cover the cost of installation, maintenance, and removal, with no cost to Council

For EV chargers installed by Council, Council actively seeks grant funding for energy saving infrastructure and has secured federal funding under the Local Roads and Community Infrastructure program to install three (3) EV chargers in the Parramatta Station car park (Wentworth Street). These EV chargers are now operational and available for public use.

Furthermore, as part of Council’s Environmental Sustainability Strategy 2017, Council is funding and installing one (1) EV charger at Council’s Rydalmere Operations Centre for visitors, contractors, and fleet charging. Construction for this EV charger will commence once COVID restrictions allow.

The EV chargers will be accessible to individuals with disabilities as the Guidelines require providers to install EV charging infrastructure compliant with the Disability Discrimination Act 1992 which includes compliance with current standards for access (AS2890.5/ AS2890.6).

For EV chargers provided by individual providers, each provider will be required to undertake their own assessment to find the most appropriate locations to install EV chargers. These locations must meet the criteria outlined within these Guidelines.

For EV chargers provided by Council, there are three (3) EV chargers provided and operational in the Parramatta Station car park (Wentworth Street).

Furthermore, there will be one (1) EV charger installed at Council’s Rydalmere Operations Centre once COVID restrictions allow.

Council is also an active member of the Western Sydney Energy Program, working with eight other Western Sydney local governments to deliver a coordinated energy saving program for Western Sydney, including increasing Electric Vehicle ownership and infrastructure. Managed by the Western Sydney Regional Organisation of Councils (WSROC), these nine Councils collaboratively seek grant and investment funding for EV infrastructure. Already through this program, funding has been secured for 5 EV chargers to be installed in Western Sydney.

Locations for these EV chargers are still under review and investigation. To keep up to date on this progress, please visit the WSROC website.

For more information, please visit the Electric Vehicle Council website.