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The Rates Hardship Policy is due for periodic review and has been updated. Draft Policies are required to undergo public exhibition before being adopted by Council. Public exhibition provides the community with opportunity to comment on the policy direction and draft provisions before they are implemented.
During the review, it has been recommended to expand this policy to address Debt Management and Hardship Assistance more-broadly. This Policy sets out a consistent, transparent, and reasonable approach for Council to manage monies owing, and, where necessary, recover overdue debts. This Policy further establishes a framework for Council to provide assistance to customers experiencing financial hardship, in accordance with applicable legislation.
If you need assistance providing feedback, or you would like information supplied in another language or format, please contact Council's Community Engagement Team via 1300 617 058 or participate@cityofparramatta.nsw.gov.au.
If you would like to speak to someone over the phone in another language, call TIS National on 131 450 for a free interpreting service. Let them know you want to speak to City of Parramatta Council and your chosen language and they will connect you.
카운슬은 모든 사람이 필요한 정보를 이용할 수 있도록 최선을 다해 지원합니다. 다른 언어나 형식으로 된 정보를 원하시면‚ 전화 1300 617 058번 또는 이메일 participate@cityofparramatta.nsw.gov.au로 연락하십시오.
다른 언어로 전화 문의를 원하시면, 통번역 서비스(TIS National) 전화 131 450번으로 연락해 무료 통역을 이용하십시오. 파라마타 시 카운슬과 통화를 원한다고 말하고 해당 언어를 선택하시면 연결됩니다.
काउंसिल यह सुनिश्चित करने के लिए प्रतिबद्ध है कि सभी लोगों को अपनी ज़रूरत की जानकारी सुलभ हो। अगर आप किसी अन्य भाषा या फॉर्मेट में जानकारी चाहते/चाहती हैं, तो कृपया 1300 617 058 पर कॉल करें या participate@cityofparramatta.nsw.gov.au पर ईमेल भेजें
अगर आप फ़ोन पर किसी अन्य भाषा में बात करना चाहते/चाहती हैं, तो निःशुल्क दुभाषिया सेवा के लिए 131 450 पर TIS National को कॉल करें। उन्हें बताएं कि आप सिटी ऑफ़ पैरामाटा काउंसिल से अपनी चुनी हुई भाषा में बात करना चाहते/चाहती हैं और वे आपको कनेक्ट करेंगे।
市议会致力于确保每个人都能获得所需要的信息。如果您需要以其它语言或格式获取信息，请致电 1300 617 058 或发送电邮至 participate@cityofparramatta.nsw.gov.au
如果您希望以其它语言进行电话交谈，请致电 131 450 联系 TIS 全国服务中心获取免费传译服务。告诉他们您想与 Parramatta 市议会通话和您选用的语言，他们就会为您接通。
يلتزم المجلس بالتأكد من إمكانية وصول الجميع إلى المعلومات التي
يحتاجونها. إذا كنت ترغب في الحصول على معلومات بلغة أخرى أو نسق
آخر، يُرجى الاتصال على الرقم 1300617058 أو إرسال رسالة إلى
البريد الإلكتروني
participate@cityofparramatta.nsw.gov.au
إذا كنت ترغب في التحدث إلى أحد الموظفين عبر الهاتف بلغة أخرى،
TIS National اتصل بـ
على الرقم
131450
للحصول على خدمة ترجمة
مجانية. اخبرهم بأنك تريد التحدث إلى مجلس مدينة باراماتا وحدِّد لهم لغتك
المختارة وسوف يصلونك بالمجلس هاتفياً
Public exhibition commenced at 9am on Monday 15 April and concluded at 5pm on Tuesday 14 May 2024
Following review of community feedback, the draft Debt Management and Hardship Assistance Policy will be presented to Council for endorsement