There are many benefits of registering on the Participate Parramatta platform. For example:

• You will be able to set and update your own password and profile!

• Auto-fill demographic information such as age, suburb and so on making responding to surveys quicker!
• Follow up on projects that interest you or set preferences to make sure you stay in the loop.
• Look back and review the feedback and activities you have participated in on the site.

If you would like to participate in an activity or give feedback on a project on this website (Participate Parramatta) you may need to either log in as a member or join to become a member of the platform.

Becoming a member is instant, easy to do and 100% free!

This will help Council to better understand the demographics of who is providing feedback and will ensure that the feedback which is being used to help inform decisions is genuine and reliable.

Join today HERE.

To join Participate Parramatta, navigate to the top right-hand corner of this page and click on the “Join" button.

Once you’ve click on the “Join” button, you will be directed to a registration form asking you some brief questions.

To log in to Participate Parramatta, navigate to the top right-hand corner of this page and click on the ‘Login’ button.

Once you’ve clicked on the “Login” button, you will be asked to provide your username or email plus your password.

Your username should be simple and memorable. However, we recommend avoiding the usage of any personally identifiable information when creating your username. This includes your first or last name or your birth date. Use a variation of your name that is easy for you to remember but difficult for others to recognise as associated with you.

Your username is the only piece of personal information that will be public for collaborative activities. For example, if you post an idea on a vision board or drop a pin on an interactive map, your username will show at the top of your post.

We understand that in addition to residents, that other groups including workers, visitors, investors and service providers are interested in having their say.

In the registration form, let us know how you describe your relationship with the City of Parramatta.

To update your password, simply login to Participate Parramatta.

Navigate to “My Profile” and click on “Edit Profile”.

Once you are on your profile, scroll to the bottom of the page and follow the ‘Change password’ instructions.

We highly recommend you use a range of numbers and letters and not to use a name or date of birth.

The next time you login, you will need to use your new password.

If you have forgotten your password, click ‘Login’.

When you try and login there will be an option to click ‘Forgot your password'?

Click ‘Forgot your password?’ and follow the prompts to provide your email.

Make sure you check your junk inbox and wait up to 1-hour before trying again.

Once you receive the email to reset your password, follow the instructions.

To update your profile details, simply login to Participate Parramatta.

Navigate to “My Profile” and click on “Edit Profile”.

Once you are on your profile page, simply click ‘edit’ and scroll through the page to edit your details.

Make sure that you double check the details and then save.

The supply of personal information by you is voluntary. The registration form will ask you to include personal details.

The only required details for membership are:

• Username
• Email
• Password
• Agreement to the privacy policy

However, providing additional demographic information helps to ensure that Council is hearing from a diverse cross-section of the community.

Further information is provided in the City of Parramatta Council’s Privacy Statement.

Any personal information collected can be accessed by you and may also be available to third parties in accordance with Council's Access to Information Policy.

Council will not share your personal information with any third-party provider.

Whilst we highly recommend you provide feedback and participate in the activities on the platform, you can also provide feedback via email and post if you prefer.

Becoming a member of the platform only requires:

• Username
• Email
• Password
• Agreement to the privacy policy

If you still wish to provide feedback but do not want to join/log in, please contact the project team via the details on the project page.

Ensure you clearly state the project and what comments/question you have in the correspondence.

If you would you like assistance, please call 1300 617 058 and ask for the Community Engagement Team or email participate@cityofparramatta.nsw.gov.au.

Need an interpreter? Please phone TIS on 131 450.

If you are deaf and/or find it hard hearing or speaking with people who use a phone, please contact the National Relay Service at relayservice.gov.au and provide them the City of Parramatta contact number, 1300 617 058.