Our commitment to the community

We want to ensure that all of our engagement opportunities help to identify community needs and priorities so that Council’s decisions can align with community expectations.

Our revised Community Engagement Strategy details how we will engage with you and how you can have a say on projects that matter to you. The revised Strategy also incorporates the Community Participation Plan requirements under the Environmental Planning & Assessment Act 1979 (the EP&A Act) which states how and when we will engage the community about planning functions like policy-making and assessment.

We are striving for a best-practice approach to engagement to help us to create more liveable communities, better public policy and to ensure people are at the core of what we do.


Council is committed to making sure everyone can access the information they need in a format that is right for them. If you would you like the Community Engagement Strategy or other engagement resources supplied in another language or format, please call 1300 617 058 or email participate@cityofparramatta.nsw.gov.au.

National Relay Service

Contact the National Relay Service and provide them with the City of Parramatta number you want to call (e.g. 1300 617 058). For more information, click here.

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