City of Parramatta Council recently invited your feedback on the Draft Operational Plan and Budget 2021/22, as the City recovers from the COVID-19 pandemic.

The plan, known as Year Four of the Delivery Program 2018-2022, details how Council will implement its core services, activities, programs and projects in the next financial year.

In 2018, Council developed and adopted a Delivery Program for the three years to 2021, outlining plans and projects to achieve the objectives of the Community Strategic Plan 2018-2038. As Council elections were delayed last year due to COVID-19, the original delivery program has now been extended to a fourth year.

A summary is available in the exhibition material section of this page.

A component of the Delivery Program is an annual Operational Plan, which includes a detailed annual budget, rates, fees and charges for the year ahead. This is reviewed each year to ensure Council’s activities are still in line with its priority goals, and that they are achievable and in line with budget.

The draft Budget details Council’s proposed spend on projects and services, its financial position, and rates, fees and charges for the 2021/22 year.

Although the City of Parramatta recovery from COVID-19 for the current financial year has been quicker than expected, there are still ongoing impacts of COVID-19 that will result in Council needing to fund its loss of revenue through cash reserves. This is to ensure Council can continue to provide the same level of service to the community.

In 2021/22, Council is budgeting for an operating deficit of $15.8 million, mainly due to the loss of revenue caused by COVID-19. Council will undertake a strategic review to ensure its net operating result returns to a surplus over the medium to long term.

Council has budgeted $311.7 million towards capital expenditures next financial year to deliver major strategic projects for the community, including the: Parramatta Square development; new Parramatta Aquatic and Leisure Centre; Epping Aquatic Centre redevelopment; Phillip Street Smart Street Stage 2; Parramatta Urban Amenity Improvement Program; and City River Works Program.

The impact of the COVID-19 pandemic has been felt across Australia since March 2020.

Council approved its first COVID-19 Community Resilience and Economic Relief Package on 7 April 2020 valued at $3 million, to respond and provide support for the local economy and community.

Since then, a number of additional COVID-19 support packages, including creative economy support, have been approved and implemented in response to the changing COVID-19 context.

Taken together, Council’s endorsed COVID-19 actions deliver social and economic relief and support to residents and businesses of City of Parramatta impacted by the wide-ranging changes to employment and lifestyle that COVID-19 has created.

Council, and indeed all of Australia, has now been responding to and managing the effects of COVID-19 for more than a year. Council management and staff accept that the planning, managing and delivery of programs, services, events and projects with a COVID-19 lens is now ‘business as usual’.

Council will continue to monitor the COVID-19 situation and respond accordingly

The draft Fees & Charges for 2021/22 provide for a general increase of 3.0% to cover cost increases.

Select fees have been varied from the standard increase after considering community impacts and the need to recover costs. Changes to statutory fees are as per determination.

For more information please refer to the documents in the exhibition material section.

Have your say

The opportunity for feedback on the draft Delivery Program 2018–2022 and Operational Plan and Budget 2021/22 has now closed as of 5:00pm on Tuesday 25 May 2021.

Thank you to everyone who made a submissions. The project team will now review.

If you have any questions, please contact the Corporate Strategy Team via 1300 617 058 or

More information

For more information, or if you require information provided in another format, such as a verbal submission, please call 1300 617 058 from 9:00am to 4.30pm, Monday to Friday.

Your feedback will be used to inform the final Operational Plan and Budget for 2021/22.